Personalized Process

Enjoy The Personable, Personalized Process
With Jacksonville Doors And Windows

We Make The Experience Of Getting Replacement Windows,
New Entry Doors Or Door Glass Feel Like A Cool Breeze.

Generally speaking, most of our Northern Florida customers come to us through referrals from family, friends, coworkers, and neighbors. This is a great thing because, after all, we’re not savvy marketers or salespeople…we’re talented replacement window and entry doors specialists.

Let’s use an example of one of our recent reviews. It’s from a man named Andres. We’ve only altered it by removing the names of the people he mentioned.

Working with Jacksonville Doors and Windows was a great experience from start to finish. We had three different window companies come out to give us estimates on closing in a patio space with large windows. Two of them offered only vinyl windows which wasn’t the look we were going for due to the generally larger frame.

That’s a fact. We represent an absolutely mind-blowing amount of options beyond conventional vinyl windows. Rather than trying to pigeonhole you into one type or style, we can walk you through lines from elite manufacturers like Simonton, PGT Windows, Andersen, and more.

JD&W came and showed us the Pella Impervia fiberglass products and created a design that made the space look functional and stylish. The result is really beautiful!

At Jacksonville Doors And Windows, we pride ourselves on helping our customers get the BEST, most valuable option at the best price without sacrificing beauty. 

Their installation crew was very respectful of our home. Our project manager checked on the crew on installation day and ensured I was happy with the results. He was attentive to detail and always answered calls within 24 hours. I definitely recommend this company.

And that’s just one example. But, once you’ve read through a hundred or so, they all begin to sound essentially the same other than the differences in actual services. That said, let’s take you through the basics of our personalized process. See what you think.

connect with us

Step 1

Reach Out. Connect With Us!

Sure, many homeowners are leery of calling Northern Florida contractors because they’re worried they aren’t going to get to speak to a specialist. They’ll get an answering machine or a know-nothing secretary instead who just wants their information to put them in contact with… a salesperson. They’ll get the runaround, not insight, no answers, or personable service. We’re different! Reach out, contact us, and experience the JD&W difference from the get-go. 

gather necessary details

Step 2

We’ll Gather All The Necessary Details

Once we have the chance to chat with you and understand the basics of what kind of replacement window or residential front entry door you’re interested in and why, we’ll schedule a time for you to meet with one of our product specialists at the home in question. This is where they’ll gather all the physical information needed to ensure your new products are up to code and provide the long-term functional value you and your property need.

specialist showing options

Step 3

Your JD&W Specialist Walks You Through The Options

Because of the caliber of our manufacturers and the mind-boggling number of replacement window and entry door options they represent, it’s going to take some time to walk through them with a JD&W specialist. They’re going to answer your questions and help you understand the differences, features, benefits, and performance levels of these products. After you pinpoint the best solutions, we’ll send a quote to your home within one to two work days.

clear communication

Step 4

Clear Communication Throughout Installation

As professionals, we pride ourselves on friendly, convenient, considerate communication from the first time you sit down with a Jacksonville Doors And Windows specialist and throughout the rest of your project. During installation, you’ll be aware, up to date, in the loop, and informed every step of the way. We don’t want any unpleasant surprises. And, like you, our installation crews are committed to keeping a clean, orderly, and safe worksite from A to Z.

100 satisfied

Step 5

We’re Not Finished Until You’re 100% Satisfied

Simply put, we don’t consider any project finished until we’ve triple-checked every fine detail. From there, it’s still not finished until you, the homeowner, are completely satisfied with the results of the choices made and our precision workmanship. Even then, we’re going to follow up with you to ensure your replacement windows or new entry door is in perfect working order. At Jacksonville Doors And Windows, we never leave our customers behind.

Learn More About Jacksonville Doors And Windows

Our Values, Products, Process & More!

Our Hard-Earned, Experience-Driven Values

What do we mean when we exclaim the values we use to drive our company ship are hard-earned? We mean, we’ve been in the industry for decades…upon decades when you combine our collective experience here, specifically around the Northern Florida region.

Our Top-Quality, Home-Defining Products

JD&W is proud to offer the best overall project prices that deliver the absolute most value possible. We do this through our local expertise and relationships with elite U.S. manufacturers. Not to mention our craftspeople who do things like hand-build our residential front entry doors.

Our Guaranteed, Full-Satisfaction Workmanship

When you chose JD&W, you’re choosing a FAR safer option. Our workmanship is not only covered by us (no one takes it as seriously as we do) but comes with premium manufacturer warranties. Simply put – your project isn’t finished until you’re 100% satisfied with each detail.

Our Tight-Knit, Family-Based Company Culture

JD&W isn’t a massive brand in the Northern Florida home improvement industry. We’re smaller, leaner, and more efficient, and we operate on margins the big boys simply can’t (their salespeople are paid commission or net sales). You’ll enjoy being part of our customer family.

Our Strict Policy Of Zero Sales Pressure

When one of our specialists sits down with you to go through the vast options we have access to, you aren’t going to experience any sales. We don’t try to sell anything…to anyone. We’re focused on the products and matching our customers with affordable, high-quality solutions.

Take Your Home To The Next Level

At Jacksonville Doors And Windows, we offer customized patio doors, entry doors, door glass, and replacement windows of surpassing beauty and quality. Each custom unit is meticulously installed by professionals who know well the craftsmanship required to withstand the Northern Florida climate. Call today for your free consultation.


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Get Quality Information, An Options Exploration, And A Rock-Solid JD&W Quote

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